Get Help


If you are seeking shelter, call the shelter at 208.343.2630 after 4:00 pm or visit us at 1620 W. River St. in Boise around 4:00 pm

620 W. River Street, Boise ID 83702

Exit River Street, cross at the first light (Americana), then take three left turns, at 15th Street, Front Street, and 16th Street. From 16th Street, enter and exit the shelter on Cooper Court just past the CATCH, Inc. offices on the right hand side of the road.

5:00 pm – 7:00 am Monday-Saturday
5:00 pm – 8:00 am Sunday
PLEASE NOTE: The shelter is closed during the day except for daytime programming. However, if scheduled in advance, it is possible to make arrangements for a drop-off or visit.

208.343.2630 after 4:00 pm, or to leave a message during the day.
TTY: 800.377.3529 or Idaho Relay Service: Dial 711.

Our Emergency Shelter Program provides overnight shelter for up to 164 men, women and children each night of the year. Shelter services are available from 5:00pm – 7:00am daily (8:00am on Sunday), and are supplemented by light dinners provided in partnership with Life’s Kitchen and the Idaho Foodbank.

Single men and women have separate sleeping facilities in the shelter while sharing a common dining/recreation hall. Families are housed in another section of the shelter and share their own hospitality room.

Sanctuary offers services to a wide sector of those experiencing homelessness, including two-parent intact families, single father families, and single mother families with a male child over age 12, who are not eligible for emergency shelter services at any other location in Boise. While our target population is men, women, and families who are homeless, other underserved populations are represented in this group, including victims of domestic abuse, persons with mental and/or physical illness, veterans, persons with drug/alcohol abuse issues, and those facing under/unemployment.

View a guide with community resources and supports in Ada County: